FAQ - FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

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DO YOU BUY GOLD?

Yes!

We buy gold in-store at Fordham Gold Mine located in Bronx, NY. All you have to do is bring in your item and we'll be happy to work with you.

Our Address:

50 East Fordham Road Bronx, NY 10468

WHAT IS THE DIFFERENT BETWEEN REAL GOLD & SOLID GOLD?

ALL our items are REAL gold.

Some items may be semi-solid or solid gold.

Solid gold pieces are heavier and filled completely.

ARE YOUR DIAMONDS REAL?

Please check the Product Details of our items.

We mainly work with real natural diamonds but a few of our pieces may be CZ stone and will be specified in the product description.

CAN I PICK UP MY ITEM IN PERSON?

Yes!

Store Address:
50 East Fordham Road Bronx, NY 10468

Store Hours:
Sunday to Friday from 11AM to 7PM.
Closed on Saturday

IS THIS ITEM 10K OR 14K GOLD?

Our product details are listed alongside our product images. You may find them under the payment options or you may click the "Dimensions" tab to open up the dimension details.

If you have any questions regarding an items dimensions, please send us a message on instagram @jay.dajeweler.

DO THESE EARRINGS HAVE SCREWBACKS?

ALL our earrings are screwbacks.

DO YOU SHIP INTERNATIONALLY?

Yes!

We ship to anywhere in the world.

I WANT THIS PIECE IN A DIFFERENT COLOR/SIZE/ETC

If you do not find exactly what you're looking for in our huge catalog, we are here to make your vision come true!

We will work with you to turn your dream piece into a reality. Fill out our form or message us on instagram @jay.dajeweler to get started!

SEND US A MESSAGE